Support

Find prompt, expert support from a CommScope professional.

Are the technological complexities of your infrastructure project making it difficult to complete? Are you stuck troubleshooting an installation? Do you have a technical question that requires specific expertise? We can help.

Select a support option below:

Access Network Solutions Support
(formerly ARRIS)

For customers looking for support for Broadband & Access Network Systems or Video Processing, Security & Delivery Systems.

Home Networks Support
(ARRIS CPE, ECO)

For customers looking for support for ARRIS CPE and ECO solutions.

RUCKUS Support

For customers looking for support for Ruckus wired and/or wireless products and services.

Looking for consumer technical support?

ARRIS and SURFboard consumer assistance including chat support is available from 7 AM until midnight CT, 7 days a week, excluding major holidays. Self-help is available 24/7